Dealing with rental properties can be daunting. Owners often face challenges such as overdue rent, maintenance issues, and the difficulty of securing reliable tenants.It takes a lot of time and energy to handle everything while trying to keep tenants happy.
A property management company helps with these problems. These companies screen tenants, collect rent on time, fix repairs quickly, follow landlord-tenant laws, and handle daily tasks.

Learn what a property management company does for rental owners. We review the advantages benefits and drawbacks of engaging a property management company. You will also get tips about choosing the right service for your needs—plus answers so you can decide: is a property manager worth it?
Key Takeaways
Property management companies typically charge 8% to 12% of rental income. They alleviate stress for owners by managing rent collection, repairs, and tenant concerns, ultimately saving time.
Modern tools help screen tenants better and collect rent faster.
Owners lose some control over daily decisions when using a property manager. They may not choose which tenants move in or who fixes problems at their properties.
Property Management Fees are made flexible with basic fees and optional add ons.
Property managers use expert knowledge of laws to avoid legal trouble. Their quick action on repairs keeps tenants happy and helps raise long-term property value.
What Does a Property Management Company Do?
A property management company handles many jobs for owners. Expect them to act as the middleman, making work easier for landlords and improving life for tenants.
Tenant screening and placement
Tenant screening checks credit history, job status, and rental history. Solutions like Guest Managers use software to do this faster and more accurately. This leads to better renters and fewer late payments or rule breaks.
Property management companies handle various tasks, including marketing units, conducting tours, selecting applicants, preparing leases, and managing move-in documentation.
Their professional approach to tenant placement minimizes property damage and facilitates lease renewals. Additionally, many teams monitor market trends to establish competitive rental prices and ensure swift vacancy filling.
Using these services means owners save time while getting tenants who are more likely to pay rent on time and follow house rules.
Property owners wanting peace of mind about who lives in their rentals know what to expect from a property management company by using advanced tenant screening tools like those offered by Guest Managers’s PMS solutions.
Rent collection and financial management
Property management companies make sure rent comes in on time. They use automated systems to collect payments, send late notices, and start legal steps if needed. This helps prevent lost income and keeps vacancy times low.
Most managers charge a fee of 8% to 12% of rental income. These fees cover more than just collecting money—they also handle day-to-day financial records.
With their help, owners see clear reports and can track every dollar earned. Financial reporting makes it easy to know where your money goes each month, reducing stress over accounting tasks.
Property maintenance and repairs
Maintenance teams check buildings often and fix problems fast. Companies like Guest Managers use digital checklists and real-time reports to keep inspections quick and simple. Skilled workers handle everything, from leaky pipes to broken heaters, using trusted service providers for each job.

Property owners save money because management firms hire contractors at lower rates, thanks to their larger network.
Routine repairs and complaint handling stay under control with smart software tools such as PMS solutions. Staffed by full-time employees, these companies can spread costs across many properties, which keeps prices down.
High-quality service helps tenants stay happy—which leads directly into legal compliance and better tenant relations.
Legal Compliance and Tenant Relations
Property management companies possess in-depth knowledge of landlord-tenant laws, housing codes, and eviction procedures. This expertise in legal compliance is crucial for property owners, as it helps them avoid potential lawsuits and fines. For example, they handle lease breaks or tenant disputes using set processes.
Guest Managers uses smart systems to manage leases and track important dates like renewals or inspections.
Strong relationships with renters help lower conflict. Property managers serve as intermediaries between owners and tenants, ensuring clear communication and consistent enforcement of policies from the outset.
Quick action on issues keeps renters happy and supports higher renter retention rates year after year.
Advantages of Using a Property Management Company
Using a property management company can make your life much easier, with expert help from leasing agents and maintenance teams—keep reading to see how their services can benefit you.
Property management companies save owners time and reduce stress
Property owners, especially those with multiple properties or busy schedules, benefit greatly from property management companies. These companies manage daily responsibilities such as rent collection, repairs, and addressing tenant concerns, simplifying the owner’s life.

Full-time managers step in to solve problems fast, so landlords do not get late-night calls from tenants. Automated systems speed up things such as payments and maintenance requests, saving even more time.
Landlords can focus on other investments or family instead of juggling repair calls or paperwork. Many property investors say the smaller role they play brings less stress and is worth the management fee each month.
These benefits can be especially important for someone who travels often or does not live near their properties. Next up: professional tenant screening helps secure better renters for your property.
Professional tenant screening for higher-quality tenants
Less stress for owners means more time to focus on what matters. Quality tenant screening is the next big step toward peace of mind.
Modern property management software, such as Guest Managers, uses data-driven checks and digital tools for verification.
Managers look at credit scores, jobs, and rental histories by using these systems.
Teams often spot problems early with fast screening, leading to fewer late payments or property damage. Smart sub-meters and energy tracking sometimes join the process too, giving better ways to check tenants’ habits before move-in day.
Owners find lease breaks less common since advanced screening helps ensure rule-following renters stay longer—raising retention rates and cutting future vacancies.
Consistent rent collection and reduced income loss

After checking each renter, the next big step is making sure rent comes in on time. Property management companies use smart payment tools, like automated systems and online apps.
These digital tools send reminders to renters and track payments every month.
Late notices go out fast if someone misses a payment, so owners avoid waiting for money. If a tenant stops paying rent, the property manager immediately initiates legal proceedings. This swift action helps maintain high occupancy rates and reduces vacancy periods, saving owners money.
Consistent rent collection ensures a steady cash flow for landlords, contributing to their financial well-being throughout the year.Access to reliable contractors and cost-effective maintenance.
Property management companies have established relationships with skilled contractors, which means repairs are completed quickly and at more favorable prices than if a landlord sourced them independently.
These companies utilize digital checklists, real-time reporting, and technology platforms like Guest Managers to identify issues early, preventing costly large-scale repairs later on.
By overseeing numerous rental units, property managers can negotiate lower service costs. They also schedule regular inspections and proactive upkeep to maintain properties in excellent condition.
Maintenance apps also help track jobs and make sure tenants stay happy. Owners save money while maintaining high property values.
Expertise in landlord-tenant laws helps avoid legal pitfalls
After finding good contractors for repairs, staying out of legal trouble becomes the next big challenge. Most property management companies keep up with landlord-tenant laws and housing rules.
These laws change fast, city by city or state by state. With this expertise, managers handle lease agreements, evictions, and rent notices correctly every time.

Legal protection goes deeper too. Advanced property management tools like Guest Managers help track compliance dates and check regulations often. This reduces the risk of lawsuits or costly fines from missed steps.
If a tenant dispute comes up in 2024 or an eviction happens, staff trained in local law can step in right away—instead of owners scrambling to learn new rules themselves. For owners who might not know all local codes or recent changes since 2023, that peace of mind saves both money and stress.
Enhanced tenant satisfaction and retention
Quick response to maintenance requests keeps tenants happy. Most property management companies like Guest Managers, use digital tools for fast communication and repair tracking.
This simple process helps fix problems before they grow, building trust with tenants.
Professional teams work as go-betweens for owners and renters. They listen to complaints and solve issues right away. Effective management and clear guidelines reduce potential conflicts and misunderstandings.
Satisfied tenants tend to have longer tenancies, leading to lower vacancy rates and more consistent rental income for the owner. Professionally managed properties also attract higher-quality tenants who maintain their living spaces, contributing to long-term profitability.Increased property value through professional upkeep.
Consistent maintenance ensures the property remains appealing and secure. Timely repairs prevent minor issues from escalating into major, costly problems. Expert managers use trusted vendors for cost-effective fixes.
They spot improvement needs by using management software data. Upgrades like energy monitoring systems can lower bills and increase property value.

Smart improvements such as installing sub-meters or better lighting attract quality tenants who will maintain the space. Effective marketing draws renters willing to pay more for well-kept homes.
Properties in areas with strong infrastructure command higher rents, and good management helps leverage this. Professional maintenance, combined with smart market analysis, prevents overpricing or underpricing, safeguarding your long-term investment returns.
Related read: Is Orlando a Good Place for Property Investment?
Disadvantages of Using a Property Management Company
Partnering with a property management company can occasionally lead to additional conflicts or slower response times, particularly for investors who prefer rapid action. Also, using outside help may mean giving up some personal oversight on rental decisions and daily issues.
Property Management Fees and Additional Costs for Owners
Property management companies typically charge 8% to 12% of the rental income. For instance, a monthly rent of $1,500 could incur $120 to $180 in basic service fees each month.
These numbers do not cover everything. Many companies also ask for extra charges like tenant placement fees or maintenance costs; even digital tools and software subscriptions might be billed.
Some owners get surprised by hidden or small miscellaneous fees, such as cancellation or lease renewal costs.Manage expenses carefully when dealing with properties that have modest rental income, as these costs can quickly erode your profits.
Before signing any contract, review it thoroughly. A cost-benefit analysis is essential, particularly if your profit margins are narrow or your property portfolio is small, as a single high expense could determine profitability.
Reduced control over daily operations and decisions
Landlords hand over key choices to property management companies. Managers pick tenants, handle repairs, and deal with daily issues on their own. (Although this may actually be an advantage as it frees the time of the property owner and makes it worry-free)
- Lack of Control: Property owners might lose control over decisions, such as selecting a plumber for repairs or approving new tenants.
- Frustration for Hands-On Landlords: This can be particularly frustrating for landlords who prefer a more direct involvement in managing their properties.
- Emotional Attachment: Owners with a strong emotional connection to their rental homes may find themselves dissatisfied with the arrangement.
Companies often focus on speed and cost savings rather than personal touches. Communication rules may limit how much owners can step into routine matters.
This shift means owners lose profit chances from direct involvement but enjoy less stress by letting professionals lead day-to-day work instead.
Potential misalignment with the owner’s investment goals
Reduced control over daily operations can lead to bigger gaps, such as not meeting the owner’s true goals for the property. Some property management companies set their own standards and focus on broad results instead of fine details.
Service quality and care may drop below what an owner expects, especially with standardized processes in place.
Maybe a company chooses renters who do not match your ideal profile or avoids upgrades you think add value. Property managers may prioritize immediate profits over unique investment strategies like luxury or eco-friendly rentals, leading to “good enough” rather than exceptional outcomes.
Owners might find their proposals for custom marketing, specialized repairs, or new amenities overlooked if these don’t align with the manager’s short-term financial goals.
This gap between cost-saving choices by the management firm and long-term gains expected by the owner can hurt both profit and satisfaction over time.
Communication challenges with the management company

Shifting from potential misalignment with the owner’s investment goals, another issue is clear communication with the management company. Some owners struggle to get quick updates or answers about their properties.
Digital systems and remote oversight can cause gaps in feedback, especially for maintenance issues or urgent tenant needs.
Standardized methods might save time, but they often limit personal touch. Owners sometimes do not get detailed reasons for decisions. JLL and AppFolio offer online tools, yet these do not always bridge every gap in understanding.
Delays or mistakes in sharing information can lead to unhappy tenants or missed chances to improve returns. Many companies juggle several properties at once; this spreads attention thin and makes fast responses even harder.
Less personal involvement for hands-on property owners
Property owners who prefer a hands-on approach often enjoy making repairs, selecting tenants, and communicating with renters. Property management companies handle these jobs instead, so direct involvement drops.
Owners who like to be part of every step may feel left out. Many managers work for efficiency and quick results; this means fewer personal touches.
Some landlords love building friendly ties with tenants or caring for their buildings themselves. With a company involved, those relationships are less likely to form. Learning how to manage rentals on your own becomes hard if many tasks now go through the manager.
For people who want emotional rewards from daily care and close control over upgrades or maintenance choices, handing off duties can feel tough.
Exploring Additional Services: Home Watch and Concierge
Property management companies now offer more than just basic care. Home watch services check on homes, handle small repairs, and keep properties safe for owners who travel or live far away.

This brings peace of mind to out-of-town investors and frequent travelers. Guest Managers and similar tech-driven firms provide digital solutions that give real-time updates on property status during owner absence.
Concierge service covers extras like help with tenant move-in or move-out, arranging cleaning, or handling special requests from tenants. Bundling these extra services with main management packages is common now.
Also,we at Guest Managers understand the importance of a memorable customer experience, leavingno stone unturned with our rental items from baby gear, game equipment, grills, and more.
These options boost tenant satisfaction and make renters stay longer, which increases returns for landlords. More property owners now weigh these perks as they decide if hiring a property manager matches their needs—a key point in the next section about value and worth.
Is a Property Management Company Worth It?
Deciding if a property manager—using services such as Guest Managers—is right for you depends on your time, money, and knowledge…check out the next section to see what fits best.
Factors to consider: size of property portfolio, time commitment, and expertise
A large property portfolio, like what commercial real estate investors often hold, usually calls for a professional management company. Managing many units takes extra work, strong systems, and careful tracking.
Owners with just one or two rentals nearby may choose self-management if they have repair skills and time to visit the property. Consider though, that you will have to be on-call any time, for any requests or complaints of tenants.
Time commitment matters. Landlords who are busy or travel frequently can easily become overwhelmed by tenant demands and maintenance issues. It is also important for owners to have expertise in fair housing laws, managing finances, and effective tenant screening procedures.
Those lacking these skills risk mistakes that could lead to legal trouble or loss of rental income. Remote management tools can help some owners handle properties far from home but do not cover all needs for maintenance or law issues.
Cost-benefit analysis for hiring a property manager
Some owners may find that size, time, and skill are not the only things to weigh. Management fees can take 8% to 12% of the rent every month. Hidden costs, like canceling a contract or handling repairs and lease renewals, may reduce profits even more.
For example, paying $1,500 in rent per month with a 10% fee means $150 goes to the company monthly.
Vacancy loss drops when experts keep units full through good marketing and tenant screening. Automated tools help collect payment on time for bigger portfolios; this saves hassle over many homes.
People with only one or two houses need to ask if saving some hours is worth losing hundreds each year. Good property management often shields owners from fines by following rental laws closely; this can stop expensive legal problems before they start.
Regular checkups and quick fixes protect home value as well; stable upkeep now could mean higher sales later on.
How to Choose the Ideal Property Management Company
To make an informed decision when choosing a property management firm, consider their past performance, fee structure, and their approach to responsibilities such as repairs and tenant screening. Continue reading to discover how to make a wise selection.
Research the company’s reputation and experience in business
Check the company’s management team and background, not only in property management but over-all experience in business. This highlights expertise in financial management, marketing, and entrepreneurship.
Examine client testimonials and online reviews to gauge their service quality based on other landlords’ experiences.
Review their fee structure and contract terms

After checking a company’s reputation and experience, move on to their costs and contracts. Management companies usually charge 8 to 10 percent of your monthly rent for basic services.
This may sound simple, but owners should watch out for extra expenses. Extra fees can show up as tenant placement charges, maintenance markups, or even renewal and cancellation fees.
Fee structures vary by company and region; some offer bundled packages while others use a la carte pricing. Request a full breakdown of all expected charges upfront; don’t accept vague answers about “miscellaneous” costs.
Owners must review contract length, automatic renewals, and termination rules closely before signing anything. Look for clear terms that explain how you can end services if you are not satisfied.
Evaluate their tenant screening and rent collection processes
After going through fee structures and contracts, it’s smart to check how a property management company finds tenants and collects rent. Some companies like Guest Managers use advanced screening tools that look at credit scores, jobs, and rental history.
This helps weed out risky renters early. Companies often use technology-driven systems for better tenant selection; this can lead to fewer evictions and more on-time payments.
Automated rent collection is now common in top firms. Automated payment platforms help make sure the money comes in when due, cutting late payments or missed checks. Guest Managers has steps set for disputes or lease breaks—clear rules help both owners and tenants know what to expect.
Ask about their process for handling late fees or eviction notices; these details matter for steady income flow. Owners should also get transparent reports showing how well the screening works and how much rent gets collected each month.
Assess their maintenance and legal compliance expertise
Check if the property management company uses tools like Guest Managers’s PMS. These systems offer maintenance management and legal compliance features.
Property management companies with full-time staff can often expedite repairs, preventing minor issues at your rental properties from escalating.
Look for firms that utilize digital reports and real-time inspections. This approach leads to faster fixes, fewer surprises, and better cost control.
Ensure their contract clearly outlines their repair response protocols. Their team should demonstrate a strong understanding of local landlord-tenant laws. Managers experienced in handling evictions or tenant disputes can help property owners avoid lawsuits or fines.
Inquire about their routine compliance checks on your rentals. A proactive stance indicates expertise and helps you prevent expensive errors in the future.
Why Choose Guest Managers as your Orlando property management company?
Our full-service management covers:
• On the ground teams managing every square inch of your property
• Revenue optimization & dynamic pricing
• Complete Booking management, including search engine-optimized listings, photography and video management, guest inquiry communication and all other services related to bookings.
• Guest communication & support before, during and after their stay.
• Turnover cleaning & full inspections
• Maintenance & Rehab coordination
• 24/7 emergency response
• Owner portal with real-time reporting
• Concierge and premium service options
• Real Estate Services
• Vacation Rental Items (grills, strollers, cribs, etc.) – and you earn an Affiliate Fee.
Conclusion: Weighing the Pros and Cons
Deciding whether to hire a property management company involves considering distinct advantages and disadvantages. On the positive side, you gain significant time savings, reduced stress, and access to professional expertise in tenant screening, marketing strategies, reliable contractors, and legal compliance.
However, there are associated costs, a degree of control is relinquished (which might actually be an advantage as it eases a huge burden), and potential communication challenges may arise.
For owners with multiple properties or those located remotely, leveraging a property management company with full-stack services like Guest Managers can streamline a stress-free, worry-free property management. This translates to higher occupancy, repeat business, and good property value. Contact Guest Managers today.
FAQs
1. What are the primary benefits of engaging a property management company?
A property manager saves time for owners. Property management companies alleviate the burdens of ownership by managing rent collection, conducting repairs, and screening tenants, thereby preventing late-night disturbances and complex legal challenges for owners.. Owners often find less stress when experts manage their rental homes.
2. What are the disadvantages of hiring a property management company?
While beneficial, property management companies do come with some drawbacks. The fees they charge can reduce your rental profits. Additionally, you might feel a loss of control over daily operational decisions, as the manager will handle most tasks.
3. How do property management companies assist with tenant acquisition?
Property managers expedite the process of filling vacancies by utilizing advertisements and property showings. They also rigorously screen potential renters by reviewing credit scores and past rental histories, ensuring reliable tenants for your properties.
4. Level of Owner Involvement After Hiring a Property Manager
Although a property manager will significantly reduce your day-to-day responsibilities, you will still be involved in crucial decisions such as setting rent prices and approving major repairs. The manager will keep you consistently informed about the status of your properties.